Note: An email is normally received by the recipient within seconds of being sent. If you find that your email is taking an abnormally long time to be received (more than an hour), it could be that various servers along the path the email takes could be overloaded or malfunctioning, which will slow things down or the email could have been blocked. If you feel that the email to one of your referrals have been blocked, please follow this link first before sending a customer service request.